FAQs
Frequently Asked Questions
Greetings! We're delighted to have you here. Whether you have questions about our return policy, shipping details, wholesale opportunities, or any other inquiries, you'll find the answers you need right here. Explore our concise and informative FAQs to enhance your shopping experience.
I signed up for email subscription, but haven't received my first order discount code. Can you help me?
Of course!! It may have gone to your junk mail. If not, send us a text and state “1st order discount code” to 310-795-1534 (carrier fees may apply).
What is your return policy?
We accept returns within 14 days of purchase for items in original condition with tags attached. Swimwear and wellness products are final sale. “Made to order” and discounted items are not eligible. Shipping charges are non-refundable, and refunds are processed within 10 business days. Free exchanges are available within the USA.
Note: Due to our unique production process, items are rare and not found elsewhere. Expect shipping delays during holidays, and please allow for potential USPS delivery discrepancies. International orders may have VAT charges, and shipping rates are based on weight and location.
Can you modify an order once it is placed?
Once an order is placed and processed, we cannot modify, adjust, or apply any discount to a processed order.
Do you offer wholesale?
Absolutely! We offer wholesale options for our distinctive and sustainably produced Girl on Fire Artwear pieces. To learn more and submit a wholesale inquiry, please visit our dedicated Wholesale Page and fill out the form provided. We look forward to partnering with you to bring our unique creations to your retail space.
Can multiple discount codes be used on a single order?
No. Only one discount code per order can be used. We apologize for the inconvenience.
Do you offer discounts to fitness instructors?
Yes. Just send us a copy of your certificate and (if applicable) Instagram handle to socialmedia@girlonfireartwear.com or text to 310-795-1534 (carrier fees may apply).
Do you have a size chart?
Yes, for our generic size chart, click here. Please read every garment description, as not all items run true.